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View Full Version : Help! Where can I download TCP/IP dial-up adapter software


Deborah
September 22nd 04, 08:20 PM
My Dell laptop, running Win ME OS, is now without the
original dial-up adapter and TCP/IP dial-up adapter,
thanks to bad advice. I don't have a Win ME CD-ROM to do a
reinstall. Does anyone know where to find this
communications piece of the ME software online? Or can you
offer any other suggested fixes?


This is one of those tech nightmares where I tried to
upgrade my Internet access -- to high speed cable modem --
and now can't get onto the Net at all. I had high speed
cable modem installed in my home. Hooked up a wireless
Linksys router to the modem and a desktop Win 98 with a
USB adapter to an ethernet port on the router. Bought a
Linksys wireless-G notebook adapter for my laptop to
communicate with the router. But I kept losing the
connection. Finally, a Linksys senior technician
confessed that Win ME and their wireless-G adapter were
frequently incompatible. So I uninstalled the wireless
adapter software. But then I discovered that while I was
still able to dial the ISP and get online, I was no longer
able to reach the mail server or to Web browse. Earthlink
diagnosed the problem as corrupted TCP/IP dial-up network
components and said the only fix was to reinstall them. I
don't have a Win ME CD-ROM, but an Earthlink senior tech
speculated that the software was already on the hard
drive. So he advised me to delete the dial-up adapter in
the Network Configuration section of the Control Panel and
then reinstall by clicking on Add, choosing Protocol,
highlighting Microsoft, and then clicking Add. No go. The
``corrupted'' dial-up adapter and TCP/IP dial-up adapter
components both vanished and I'm worse off than before.
Would appreciate good advice from someone who knows a way
out of this dilemma.

Steve Winograd [MVP]
September 22nd 04, 08:45 PM
In article >, "Deborah"
> wrote:
>My Dell laptop, running Win ME OS, is now without the
>original dial-up adapter and TCP/IP dial-up adapter,
>thanks to bad advice. I don't have a Win ME CD-ROM to do a
>reinstall. Does anyone know where to find this
>communications piece of the ME software online? Or can you
>offer any other suggested fixes?
>
>
>This is one of those tech nightmares where I tried to
>upgrade my Internet access -- to high speed cable modem --
>and now can't get onto the Net at all. I had high speed
>cable modem installed in my home. Hooked up a wireless
>Linksys router to the modem and a desktop Win 98 with a
>USB adapter to an ethernet port on the router. Bought a
>Linksys wireless-G notebook adapter for my laptop to
>communicate with the router. But I kept losing the
>connection. Finally, a Linksys senior technician
>confessed that Win ME and their wireless-G adapter were
>frequently incompatible. So I uninstalled the wireless
>adapter software. But then I discovered that while I was
>still able to dial the ISP and get online, I was no longer
>able to reach the mail server or to Web browse. Earthlink
>diagnosed the problem as corrupted TCP/IP dial-up network
>components and said the only fix was to reinstall them. I
>don't have a Win ME CD-ROM, but an Earthlink senior tech
>speculated that the software was already on the hard
>drive. So he advised me to delete the dial-up adapter in
>the Network Configuration section of the Control Panel and
>then reinstall by clicking on Add, choosing Protocol,
>highlighting Microsoft, and then clicking Add. No go. The
>``corrupted'' dial-up adapter and TCP/IP dial-up adapter
>components both vanished and I'm worse off than before.
>Would appreciate good advice from someone who knows a way
>out of this dilemma.

Search for files named "win*.cab" on the computer's hard disk(s). If
they're found, point to the folder containing them when Windows Me
asks for the CD-ROM. The files are often in a folder called
C:\Windows\Options\Cabs or C:\Windows\Options\Install.

To re-install dial-up networking, go to Control Panel | Add/Remove
Programs | Windows Setup | Communications.

To re-install TCP/IP, go to Control Panel | Network, then click Add |
Protocol | Add | Microsoft | TCP/IP.

The
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional - Windows Networking
http://mvp.support.microsoft.com

Steve Winograd's Networking FAQ
http://www.bcmaven.com/networking/faq.htm

Deborah
September 22nd 04, 10:23 PM
Thank you for responding. I found the files named Win*.cab
and tried pointing to the Cab folder when Windows ME asked
for the CD-ROM -- and was informed that the specified
location does not contain information about your hardware.
Also tried reinstalling dial-up networking in Windows Set-
Up without success (as if the file had disappeared, the
list of file size on right side of Dial Up Networking was
0.0MB ?????). So, when I tried installing TCP/IP in
Network Configuration via Microsoft, I got a TCP/IP
<nothing> icon. Any further thoughts? Thanks again.



>-----Original Message-----
>In article <1b5b01c4a0d9$47176740
>, "Deborah"
> wrote:
>>My Dell laptop, running Win ME OS, is now without the
>>original dial-up adapter and TCP/IP dial-up adapter,
>>thanks to bad advice. I don't have a Win ME CD-ROM to do
a
>>reinstall. Does anyone know where to find this
>>communications piece of the ME software online? Or can
you
>>offer any other suggested fixes?
>>
>>
>>This is one of those tech nightmares where I tried to
>>upgrade my Internet access -- to high speed cable modem -
-
>>and now can't get onto the Net at all. I had high speed
>>cable modem installed in my home. Hooked up a wireless
>>Linksys router to the modem and a desktop Win 98 with a
>>USB adapter to an ethernet port on the router. Bought a
>>Linksys wireless-G notebook adapter for my laptop to
>>communicate with the router. But I kept losing the
>>connection. Finally, a Linksys senior technician
>>confessed that Win ME and their wireless-G adapter were
>>frequently incompatible. So I uninstalled the wireless
>>adapter software. But then I discovered that while I was
>>still able to dial the ISP and get online, I was no
longer
>>able to reach the mail server or to Web browse.
Earthlink
>>diagnosed the problem as corrupted TCP/IP dial-up
network
>>components and said the only fix was to reinstall them.
I
>>don't have a Win ME CD-ROM, but an Earthlink senior tech
>>speculated that the software was already on the hard
>>drive. So he advised me to delete the dial-up adapter in
>>the Network Configuration section of the Control Panel
and
>>then reinstall by clicking on Add, choosing Protocol,
>>highlighting Microsoft, and then clicking Add. No go.
The
>>``corrupted'' dial-up adapter and TCP/IP dial-up adapter
>>components both vanished and I'm worse off than before.
>>Would appreciate good advice from someone who knows a
way
>>out of this dilemma.
>
>Search for files named "win*.cab" on the computer's hard
disk(s). If
>they're found, point to the folder containing them when
Windows Me
>asks for the CD-ROM. The files are often in a folder
called
>C:\Windows\Options\Cabs or C:\Windows\Options\Install.
>
>To re-install dial-up networking, go to Control Panel |
Add/Remove
>Programs | Windows Setup | Communications.
>
>To re-install TCP/IP, go to Control Panel | Network, then
click Add |
>Protocol | Add | Microsoft | TCP/IP.
>
>The
>--
>Best Wishes,
>Steve Winograd, MS-MVP (Windows Networking)
>
>Please post any reply as a follow-up message in the news
group
>for everyone to see. I'm sorry, but I don't answer
questions
>addressed directly to me in E-mail or news groups.
>
>Microsoft Most Valuable Professional - Windows Networking
>http://mvp.support.microsoft.com
>
>Steve Winograd's Networking FAQ
>http://www.bcmaven.com/networking/faq.htm
>.
>

Carey Holzman
September 23rd 04, 12:42 AM
You could always try telling your computer to look in C:\Windows and
C:\Windows\System any time it has trouble locating a file.

Carey

"Deborah" > wrote in message
...
> Thank you for responding. I found the files named Win*.cab
> and tried pointing to the Cab folder when Windows ME asked
> for the CD-ROM -- and was informed that the specified
> location does not contain information about your hardware.
> Also tried reinstalling dial-up networking in Windows Set-
> Up without success (as if the file had disappeared, the
> list of file size on right side of Dial Up Networking was
> 0.0MB ?????). So, when I tried installing TCP/IP in
> Network Configuration via Microsoft, I got a TCP/IP
> <nothing> icon. Any further thoughts? Thanks again.
>
>
>
>>-----Original Message-----
>>In article <1b5b01c4a0d9$47176740
> >, "Deborah"
> wrote:
>>>My Dell laptop, running Win ME OS, is now without the
>>>original dial-up adapter and TCP/IP dial-up adapter,
>>>thanks to bad advice. I don't have a Win ME CD-ROM to do
> a
>>>reinstall. Does anyone know where to find this
>>>communications piece of the ME software online? Or can
> you
>>>offer any other suggested fixes?
>>>
>>>
>>>This is one of those tech nightmares where I tried to
>>>upgrade my Internet access -- to high speed cable modem -
> -
>>>and now can't get onto the Net at all. I had high speed
>>>cable modem installed in my home. Hooked up a wireless
>>>Linksys router to the modem and a desktop Win 98 with a
>>>USB adapter to an ethernet port on the router. Bought a
>>>Linksys wireless-G notebook adapter for my laptop to
>>>communicate with the router. But I kept losing the
>>>connection. Finally, a Linksys senior technician
>>>confessed that Win ME and their wireless-G adapter were
>>>frequently incompatible. So I uninstalled the wireless
>>>adapter software. But then I discovered that while I was
>>>still able to dial the ISP and get online, I was no
> longer
>>>able to reach the mail server or to Web browse.
> Earthlink
>>>diagnosed the problem as corrupted TCP/IP dial-up
> network
>>>components and said the only fix was to reinstall them.
> I
>>>don't have a Win ME CD-ROM, but an Earthlink senior tech
>>>speculated that the software was already on the hard
>>>drive. So he advised me to delete the dial-up adapter in
>>>the Network Configuration section of the Control Panel
> and
>>>then reinstall by clicking on Add, choosing Protocol,
>>>highlighting Microsoft, and then clicking Add. No go.
> The
>>>``corrupted'' dial-up adapter and TCP/IP dial-up adapter
>>>components both vanished and I'm worse off than before.
>>>Would appreciate good advice from someone who knows a
> way
>>>out of this dilemma.
>>
>>Search for files named "win*.cab" on the computer's hard
> disk(s). If
>>they're found, point to the folder containing them when
> Windows Me
>>asks for the CD-ROM. The files are often in a folder
> called
>>C:\Windows\Options\Cabs or C:\Windows\Options\Install.
>>
>>To re-install dial-up networking, go to Control Panel |
> Add/Remove
>>Programs | Windows Setup | Communications.
>>
>>To re-install TCP/IP, go to Control Panel | Network, then
> click Add |
>>Protocol | Add | Microsoft | TCP/IP.
>>
>>The
>>--
>>Best Wishes,
>>Steve Winograd, MS-MVP (Windows Networking)
>>
>>Please post any reply as a follow-up message in the news
> group
>>for everyone to see. I'm sorry, but I don't answer
> questions
>>addressed directly to me in E-mail or news groups.
>>
>>Microsoft Most Valuable Professional - Windows Networking
>>http://mvp.support.microsoft.com
>>
>>Steve Winograd's Networking FAQ
>>http://www.bcmaven.com/networking/faq.htm
>>.
>>