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Jeremy Kern
September 6th 04, 10:12 PM
Not too long ago I recovered my HP Pavillion xg836 for no
go reason. Now that I have reinstalled everything I can't
seem to print. My Lexmark X73 is conected to my computer
via a USB cable. I can copy using the on-board buttons,
but that's it. When trying to print from Word or Works I
get a "Winword(Wkswp) has caused an error in WINSPOOL.drv".
When using Excel, I get printer driver and cable
connection suggestions.
Thank you for your response

Mary Sauer
September 8th 04, 03:01 PM
Might read this article from the Knowledge Base
Works Err Msg: Wkswp Caused an Invalid Page Fault in Module Kernel32.dll
http://support.microsoft.com/default.aspx?scid=kb;en-us;246827
It might be beneficial to download the clean up utility from Lexmark and then
re-install the printer.
http://tinyurl.com/3qpyd


--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.msauer.mvps.org/
news://msnews.microsoft.com
"Jeremy Kern" > wrote in message
...
> Not too long ago I recovered my HP Pavillion xg836 for no
> go reason. Now that I have reinstalled everything I can't
> seem to print. My Lexmark X73 is conected to my computer
> via a USB cable. I can copy using the on-board buttons,
> but that's it. When trying to print from Word or Works I
> get a "Winword(Wkswp) has caused an error in WINSPOOL.drv".
> When using Excel, I get printer driver and cable
> connection suggestions.
> Thank you for your response