Help:- Folder view frustration

[Gerry]

I have a annoying problem that when I click on folders to
view directory all that happens is a new pane opens with a
cross in top right. Any sugestions for a novice to remedy?

[Mike M]

Explorer's Folder View:
This particular problem is often the result of a damaged IE (usually IE6)
install or update, often as a result of doing so with Norton or McAfee
running at the time. Yes I do realise you are talking about Windows
Explorer rather than Internet Explorer but the two are linked. May I
suggest that you try repairing IE. Do this using Control Panel |
Add/Remove Programs and highlight Microsoft Internet Explorer, click
Add/Remove and then on the next screen select "Repair Internet Explorer"
and then OK.

If you don't have an entry for Microsoft Internet Explorer but rather it
reads something like Internet Explorer Q?????? don't worry. This is
because you have installed a cumulative update for Internet Explorer. You
will need to uninstall the update, then go back into Add/Remove Programs,
look again for Microsoft Internet Explorer, repair it and then reinstall
the latest cumulative update.

If this doesn't work or you have no entry for Internet Explorer in
Add/Remove Programs please post back and someone will hopefully post
further details on how to repair Explorer.
--
Mike Maltby MS-MVP
mcmaltby@hotmail


Gerry > wrote:

> I have a annoying problem that when I click on folders to
> view directory all that happens is a new pane opens with a
> cross in top right. Any sugestions for a novice to remedy?

[Gerry]

Thank you very much Mike.
I will try
;-)
>-----Original Message-----
>Explorer's Folder View:
>This particular problem is often the result of a damaged
IE (usually IE6)
>install or update, often as a result of doing so with
Norton or McAfee
>running at the time. Yes I do realise you are talking
about Windows
>Explorer rather than Internet Explorer but the two are
linked. May I
>suggest that you try repairing IE. Do this using Control
Panel |
>Add/Remove Programs and highlight Microsoft Internet
Explorer, click
>Add/Remove and then on the next screen select "Repair
Internet Explorer"
>and then OK.
>
>If you don't have an entry for Microsoft Internet
Explorer but rather it
>reads something like Internet Explorer Q?????? don't
worry. This is
>because you have installed a cumulative update for
Internet Explorer. You
>will need to uninstall the update, then go back into
Add/Remove Programs,
>look again for Microsoft Internet Explorer, repair it and
then reinstall
>the latest cumulative update.
>
>If this doesn't work or you have no entry for Internet
Explorer in
>Add/Remove Programs please post back and someone will
hopefully post
>further details on how to repair Explorer.
>--
>Mike Maltby MS-MVP
>mcmaltby@hotmail
>
>
>Gerry > wrote:
>
>> I have a annoying problem that when I click on folders
to
>> view directory all that happens is a new pane opens
with a
>> cross in top right. Any sugestions for a novice to
remedy?
>
>.
>