AMD and USB

[Patricia Schulte]

Is there a fix for a problem with the AMD processor
chipset and the USB port ? My Lexmark x1100 seies all-in-
one printer isn't seen in the Add-Printer window. I have
an IBM Aptiva PC.

[Jeff Richards]

Do you have other USB devices that you can use to demonstrate that the USB
port is working? I haven't installed a Lexmark x1100, but I would be
surprised if you should be using the Add New Printer wizard. What do the
installation instructions say about this problem?
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Patricia Schulte" > wrote in message
...
> Is there a fix for a problem with the AMD processor
> chipset and the USB port ? My Lexmark x1100 seies all-in-
> one printer isn't seen in the Add-Printer window. I have
> an IBM Aptiva PC.

[PattyL]

Do you have any conflicts in Device Manager? If so, this article from
Lexmark's Knowledge Base might help. Ignore the instructions in
parentheses, they are for WinXP & 2000.

Communication Issues with USB
To resolve this:
Access the Device Manager:
1. Click Start, Settings, Control Panel (Windows 2000/XP: Start, Control
Panel).
2. Click on System.
3. Select the Device Manager tab (Windows 2000/XP: Hardware, Device
Manager).

Correct the conflict or unknown device:
Insert your printer CD into the computer.
Exit the software installation/setup program that may start automatically.
Double-click on the conflict area. Note: This will only work if the conflict
is in Printers, Scanners (Imaging Devices), or Other Devices.
Select the Driver tab and then click on Update Driver.
Click Next. The computer should search the CD for the correct driver. This
will allow the computer to find the correct port to print to.
When the process is finished, restart your computer.

Select the correct port to print to:
Click Start, Settings, Printers (Windows 2000/XP: Start, Printers and
Faxes).
Right click on the Lexmark printer that you are trying to fix.
Click Properties.
Click the Details tab (Windows 2000/XP: Ports).
Under Print to the following port, select USB.

PattyL


"Patricia Schulte" > wrote in message
...
> Is there a fix for a problem with the AMD processor
> chipset and the USB port ? My Lexmark x1100 seies all-in-
> one printer isn't seen in the Add-Printer window. I have
> an IBM Aptiva PC.