microsoft update???

[monique]

I am trying to do the microsoft update, usally right when
I open the update it says all the critical updates that I
am suppose to install. However the last few days it has
been just saying that it is looking for updates and never
changes, never bring up any updates. I have even left it
trying overnight, and nothing changed. HMMM is it just
me?

[MowGreen [MVP]]

monique,

Open the Windows Update.log found in the Windows folder with
Notepad. Scroll down towards the bottom of the log and copy and
paste the last 20 or so lines into your next post, please.

MowGreen [MVP]
===============
*-343-* FDNY
Never Forgotten
===============


monique wrote:

> I am trying to do the microsoft update, usally right when
> I open the update it says all the critical updates that I
> am suppose to install. However the last few days it has
> been just saying that it is looking for updates and never
> changes, never bring up any updates. I have even left it
> trying overnight, and nothing changed. HMMM is it just
> me?
>

[monique]

I think this is it right.



Install completed startup
2004-08-09 09:48:21 15:48:21 Error IUENGINE
Install Set Restore Point (Error 0x0000054F: An internal
error occurred.)
2004-08-09 09:48:21 15:48:21 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2004-08-09 09:48:21 15:48:21 Success IUENGINE
Installer Command Type: EXE
2004-08-09 09:51:02 15:51:02 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2004-08-09 09:51:02 15:51:02 Success IUENGINE
Installer Command Type: EXE
2004-08-09 09:53:38 15:53:38 Error IUENGINE
See iuhist.xml for details: Install finished (Error
0x80004004: Operation aborted)
2004-08-09 15:27:16 21:27:16 Success IUCTL
Starting
2004-08-09 15:31:57 21:31:57 Success IUCTL
Starting
2004-08-09 16:27:49 22:27:49 Success IUCTL
Starting
2004-08-09 18:04:43 00:04:43 Success IUCTL
Starting
2004-08-09 18:07:01 00:07:01 Success IUCTL
Starting
2004-08-10 09:48:28 15:48:28 Success IUCTL
Starting
2004-08-10 12:41:38 18:41:38 Success IUCTL
Starting
2004-08-11 23:14:17 05:14:17 Success IUCTL
Starting
2004-08-12 10:30:19 16:30:19 Success IUCTL
Starting
2004-08-12 14:29:19 20:29:19 Success IUCTL
Starting
2004-08-12 15:34:27 21:34:27 Success IUCTL
Starting
2004-08-12 23:20:13 05:20:13 Success IUCTL
Starting
2004-08-13 10:11:17 16:11:17 Success IUCTL
Starting
2004-08-13 10:38:18 16:38:18 Success IUCTL
Starting
2004-08-13 11:18:30 17:18:30 Success IUCTL
Starting
>-----Original Message-----
>monique,
>
>Open the Windows Update.log found in the Windows folder
with
>Notepad. Scroll down towards the bottom of the log and
copy and
>paste the last 20 or so lines into your next post, please.
>
>MowGreen [MVP]
>===============
> *-343-* FDNY
>Never Forgotten
>===============
>
>
>monique wrote:
>
>> I am trying to do the microsoft update, usally right
when
>> I open the update it says all the critical updates that
I
>> am suppose to install. However the last few days it
has
>> been just saying that it is looking for updates and
never
>> changes, never bring up any updates. I have even left
it
>> trying overnight, and nothing changed. HMMM is it
just
>> me?
>>
>
>.
>

>-----Original Message-----
>I am trying to do the microsoft update, usally right when
>I open the update it says all the critical updates that I
>am suppose to install. However the last few days it has
>been just saying that it is looking for updates and never
>changes, never bring up any updates. I have even left it
>trying overnight, and nothing changed. HMMM is it just
>me?
>
>.No several people have same problem. Microsoft has the
answer?
>

[MowGreen [MVP]]

monique,

Is System Restore enabled and functioning ?

MowGreen [MVP]
===============
*-343-* FDNY
Never Forgotten
===============


monique wrote:

> I think this is it right.
>
>
>
> Install completed startup
> 2004-08-09 09:48:21 15:48:21 Error IUENGINE
> Install Set Restore Point (Error 0x0000054F: An internal
> error occurred.)
> 2004-08-09 09:48:21 15:48:21 Success IUENGINE
> Installing SOFTWARE item from publisher com_microsoft
> 2004-08-09 09:48:21 15:48:21 Success IUENGINE
> Installer Command Type: EXE
> 2004-08-09 09:51:02 15:51:02 Success IUENGINE
> Installing SOFTWARE item from publisher com_microsoft
> 2004-08-09 09:51:02 15:51:02 Success IUENGINE
> Installer Command Type: EXE
> 2004-08-09 09:53:38 15:53:38 Error IUENGINE
> See iuhist.xml for details: Install finished (Error
> 0x80004004: Operation aborted)
> 2004-08-09 15:27:16 21:27:16 Success IUCTL
> Starting
> 2004-08-09 15:31:57 21:31:57 Success IUCTL
> Starting
> 2004-08-09 16:27:49 22:27:49 Success IUCTL
> Starting
> 2004-08-09 18:04:43 00:04:43 Success IUCTL
> Starting
> 2004-08-09 18:07:01 00:07:01 Success IUCTL
> Starting
> 2004-08-10 09:48:28 15:48:28 Success IUCTL
> Starting
> 2004-08-10 12:41:38 18:41:38 Success IUCTL
> Starting
> 2004-08-11 23:14:17 05:14:17 Success IUCTL
> Starting
> 2004-08-12 10:30:19 16:30:19 Success IUCTL
> Starting
> 2004-08-12 14:29:19 20:29:19 Success IUCTL
> Starting
> 2004-08-12 15:34:27 21:34:27 Success IUCTL
> Starting
> 2004-08-12 23:20:13 05:20:13 Success IUCTL
> Starting
> 2004-08-13 10:11:17 16:11:17 Success IUCTL
> Starting
> 2004-08-13 10:38:18 16:38:18 Success IUCTL
> Starting
> 2004-08-13 11:18:30 17:18:30 Success IUCTL
> Starting
>
>>-----Original Message-----
>>monique,
>>
>>Open the Windows Update.log found in the Windows folder
>
> with
>
>>Notepad. Scroll down towards the bottom of the log and
>
> copy and
>
>>paste the last 20 or so lines into your next post, please.
>>
>>MowGreen [MVP]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>monique wrote:
>>
>>
>>>I am trying to do the microsoft update, usally right
>
> when
>
>>>I open the update it says all the critical updates that
>
> I
>
>>>am suppose to install. However the last few days it
>
> has
>
>>>been just saying that it is looking for updates and
>
> never
>
>>>changes, never bring up any updates. I have even left
>
> it
>
>>>trying overnight, and nothing changed. HMMM is it
>
> just
>
>>>me?
>>>
>>
>>.
>>

[monique]

At first I was unable to do a system restore,a defrag or
disk scan. I took some advice and did a defrag in safe
mode after that I was able to system restore again. I had
tried after that to get the Windows Update it had searched
and found the updates, I had it downloading and my
computer froze,I had to restart my computer. I tried to go
back to Windows Update and it's been doing it ever since.
I have just recently done a system restore and have been
seeing improvements in alot of areas.
>-----Original Message-----
>monique,
>
>Is System Restore enabled and functioning ?
>
>MowGreen [MVP]
>===============
> *-343-* FDNY
>Never Forgotten
>===============
>
>
>monique wrote:
>
>> I think this is it right.
>>
>>
>>
>> Install completed startup
>> 2004-08-09 09:48:21 15:48:21 Error
IUENGINE
>> Install Set Restore Point (Error 0x0000054F: An
internal
>> error occurred.)
>> 2004-08-09 09:48:21 15:48:21 Success
IUENGINE
>> Installing SOFTWARE item from publisher com_microsoft
>> 2004-08-09 09:48:21 15:48:21 Success
IUENGINE
>> Installer Command Type: EXE
>> 2004-08-09 09:51:02 15:51:02 Success
IUENGINE
>> Installing SOFTWARE item from publisher com_microsoft
>> 2004-08-09 09:51:02 15:51:02 Success
IUENGINE
>> Installer Command Type: EXE
>> 2004-08-09 09:53:38 15:53:38 Error
IUENGINE
>> See iuhist.xml for details: Install finished (Error
>> 0x80004004: Operation aborted)
>> 2004-08-09 15:27:16 21:27:16 Success
IUCTL
>> Starting
>> 2004-08-09 15:31:57 21:31:57 Success
IUCTL
>> Starting
>> 2004-08-09 16:27:49 22:27:49 Success
IUCTL
>> Starting
>> 2004-08-09 18:04:43 00:04:43 Success
IUCTL
>> Starting
>> 2004-08-09 18:07:01 00:07:01 Success
IUCTL
>> Starting
>> 2004-08-10 09:48:28 15:48:28 Success
IUCTL
>> Starting
>> 2004-08-10 12:41:38 18:41:38 Success
IUCTL
>> Starting
>> 2004-08-11 23:14:17 05:14:17 Success
IUCTL
>> Starting
>> 2004-08-12 10:30:19 16:30:19 Success
IUCTL
>> Starting
>> 2004-08-12 14:29:19 20:29:19 Success
IUCTL
>> Starting
>> 2004-08-12 15:34:27 21:34:27 Success
IUCTL
>> Starting
>> 2004-08-12 23:20:13 05:20:13 Success
IUCTL
>> Starting
>> 2004-08-13 10:11:17 16:11:17 Success
IUCTL
>> Starting
>> 2004-08-13 10:38:18 16:38:18 Success
IUCTL
>> Starting
>> 2004-08-13 11:18:30 17:18:30 Success
IUCTL
>> Starting
>>
>>>-----Original Message-----
>>>monique,
>>>
>>>Open the Windows Update.log found in the Windows folder
>>
>> with
>>
>>>Notepad. Scroll down towards the bottom of the log and
>>
>> copy and
>>
>>>paste the last 20 or so lines into your next post,
please.
>>>
>>>MowGreen [MVP]
>>>===============
>>> *-343-* FDNY
>>>Never Forgotten
>>>===============
>>>
>>>
>>>monique wrote:
>>>
>>>
>>>>I am trying to do the microsoft update, usally right
>>
>> when
>>
>>>>I open the update it says all the critical updates
that
>>
>> I
>>
>>>>am suppose to install. However the last few days it
>>
>> has
>>
>>>>been just saying that it is looking for updates and
>>
>> never
>>
>>>>changes, never bring up any updates. I have even left
>>
>> it
>>
>>>>trying overnight, and nothing changed. HMMM is it
>>
>> just
>>
>>>>me?
>>>>
>>>
>>>.
>>>
>
>.
>

[MowGreen [MVP]]

Are you using Norton Antivirus, Norton System Works, or Norton
Internet Security ? If the answer is yes then it is more than likely
that System Restore has become corrupted/damaged and since the
system can longer create a viable Retore Point then you can't update.

Let's try this first - Follow the steps for Win ME here :
http://support.microsoft.com/?kbid=319585

For the " Remove the Windows Update ActiveX controls " heading the
iuctl.dll and iuengine.dll files will be located in the
WINDOWS\System folder . Also, delete the software control (ActiveX)
installed in WINDOWS\Downloaded Program Files by right clicking it
and choosing Remove .
Download the controls from
http://v4.windowsupdate.microsoft.com/cab/x86/ansi/iuctl.cab
and save them to your desktop. Extract the .cab file following the
steps below:
1. Go to the desktop and right click the iuctl.cab file.

2. Click "Extract to."

3. Point to a known location (like the desktop) and click "OK."

4. Go to the location you selected and right click on the iuctl.inf
file.

5. Click "Install."

With your antivirus program still temporarily disabled, try Windows
Update.

MowGreen [MVP]
===============
*-343-* FDNY
Never Forgotten
===============


monique wrote:

> At first I was unable to do a system restore,a defrag or
> disk scan. I took some advice and did a defrag in safe
> mode after that I was able to system restore again. I had
> tried after that to get the Windows Update it had searched
> and found the updates, I had it downloading and my
> computer froze,I had to restart my computer. I tried to go
> back to Windows Update and it's been doing it ever since.
> I have just recently done a system restore and have been
> seeing improvements in alot of areas.
>
>>-----Original Message-----
>>monique,
>>
>>Is System Restore enabled and functioning ?
>>
>>MowGreen [MVP]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>monique wrote:
>>
>>
>>>I think this is it right.
>>>
>>>
>>>
>>>Install completed startup
>>>2004-08-09 09:48:21 15:48:21 Error
>
> IUENGINE
>
>>>Install Set Restore Point (Error 0x0000054F: An
>
> internal
>
>>>error occurred.)
>>>2004-08-09 09:48:21 15:48:21 Success
>
> IUENGINE
>
>>>Installing SOFTWARE item from publisher com_microsoft
>>>2004-08-09 09:48:21 15:48:21 Success
>
> IUENGINE
>
>>>Installer Command Type: EXE
>>>2004-08-09 09:51:02 15:51:02 Success
>
> IUENGINE
>
>>>Installing SOFTWARE item from publisher com_microsoft
>>>2004-08-09 09:51:02 15:51:02 Success
>
> IUENGINE
>
>>>Installer Command Type: EXE
>>>2004-08-09 09:53:38 15:53:38 Error
>
> IUENGINE
>
>>>See iuhist.xml for details: Install finished (Error
>>>0x80004004: Operation aborted)
>>>2004-08-09 15:27:16 21:27:16 Success
>
> IUCTL
>
>>>Starting
>>>2004-08-09 15:31:57 21:31:57 Success
>
> IUCTL
>
>>>Starting
>>>2004-08-09 16:27:49 22:27:49 Success
>
> IUCTL
>
>>>Starting
>>>2004-08-09 18:04:43 00:04:43 Success
>
> IUCTL
>
>>>Starting
>>>2004-08-09 18:07:01 00:07:01 Success
>
> IUCTL
>
>>>Starting
>>>2004-08-10 09:48:28 15:48:28 Success
>
> IUCTL
>
>>>Starting
>>>2004-08-10 12:41:38 18:41:38 Success
>
> IUCTL
>
>>>Starting
>>>2004-08-11 23:14:17 05:14:17 Success
>
> IUCTL
>
>>>Starting
>>>2004-08-12 10:30:19 16:30:19 Success
>
> IUCTL
>
>>>Starting
>>>2004-08-12 14:29:19 20:29:19 Success
>
> IUCTL
>
>>>Starting
>>>2004-08-12 15:34:27 21:34:27 Success
>
> IUCTL
>
>>>Starting
>>>2004-08-12 23:20:13 05:20:13 Success
>
> IUCTL
>
>>>Starting
>>>2004-08-13 10:11:17 16:11:17 Success
>
> IUCTL
>
>>>Starting
>>>2004-08-13 10:38:18 16:38:18 Success
>
> IUCTL
>
>>>Starting
>>>2004-08-13 11:18:30 17:18:30 Success
>
> IUCTL
>
>>>Starting
>>>
>>>
>>>>-----Original Message-----
>>>>monique,
>>>>
>>>>Open the Windows Update.log found in the Windows folder
>>>
>>>with
>>>
>>>
>>>>Notepad. Scroll down towards the bottom of the log and
>>>
>>>copy and
>>>
>>>
>>>>paste the last 20 or so lines into your next post,
>
> please.
>
>>>>MowGreen [MVP]
>>>>===============
>>>>*-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>monique wrote:
>>>>
>>>>
>>>>
>>>>>I am trying to do the microsoft update, usally right
>>>
>>>when
>>>
>>>
>>>>>I open the update it says all the critical updates
>
> that
>
>>>I
>>>
>>>
>>>>>am suppose to install. However the last few days it
>>>
>>>has
>>>
>>>
>>>>>been just saying that it is looking for updates and
>>>
>>>never
>>>
>>>
>>>>>changes, never bring up any updates. I have even left
>>>
>>>it
>>>
>>>
>>>>>trying overnight, and nothing changed. HMMM is it
>>>
>>>just
>>>
>>>
>>>>>me?
>>>>>
>>>>
>>>>.
>>>>
>>
>>.
>>