Ditos for the Win ME Printer woes

[Tim]

A Cannon BJC250 printer here, reinstall and when "Updating
Hardware Information Database" a total Frreeze .. >End
Task > Program not responding..

Win ME CD Install..reinstall over existing.. searches
system and prepares to install .. click "Finish" to begin
coping files > "Freeze" ..

I have been advised to use Windows 98 Second Edition ..
just bail on Windows ME..

[Mike M]

> I have been advised to use Windows 98 Second Edition ..
> just bail on Windows ME.

I have to say that that is rubbish advice.

Check your windows\inf folder (a hidden system folder and you will have to
enable the viewing of such files and folders in Explorer (Tools | Folder
Options | View and check "Show hidden files and folders" and uncheck "Hide
protected operating system files") and look for large numbers of oem*.inf
files that are all 0 bytes in size. If you've got thousands of such files
this is the cause of your problem as you're probably at the limit of the
number of entries that can be entered in a FAT folder and therefore cannot add
any inf file associated with the update. Delete ONLY the 0 byte oem*.inf
files.

Why has this happened? One possibility is that you have Norton's System Doctor
installed and forgot to disable System Doctor before updating your system from
the Windows Update site. If you don't delete these files some software and
most hardware and driver installs will take a very long time to complete if
they complete at all.

For more details see the Symantec site:
http://service1.symantec.com/SUPPORT/nunt.nsf/docid/2000120915010309&src=n and
also MS KB 281967 - "Computer Stops Responding (Hangs) During Setup,
Installing Updates, or Adding New Hardware"
(http://support.microsoft.com/?kbid=281967). I would strongly recommend that
you contact Microsoft and mention 281967 and also 301540 and ask for a copy of
the new ifsmgr.vxd v4.90.3003. You will then either be sent the file or told
how and where to download a copy. There should be no charge for this call
other than for the cost of the phone call. Alternatively do yourself and your
PC a favour and dump System Doctor.
--
Mike Maltby



Tim > wrote:

> A Cannon BJC250 printer here, reinstall and when "Updating
> Hardware Information Database" a total Frreeze .. >End
> Task > Program not responding..
>
> Win ME CD Install..reinstall over existing.. searches
> system and prepares to install .. click "Finish" to begin
> coping files > "Freeze" ..
>
> I have been advised to use Windows 98 Second Edition ..
> just bail on Windows ME..