I can't access any of my folders. Help!

[JL]

I was typing up a report recently when my computer shut
down. When I turned my computer back on, I tried to
recover the document. The computer called the
file "corrupted" and recovered some of it. However, now
any folder I try to open responds with this
message : "Microsoft Internet Explorer has performed an
illegal operation and will be shut down. Please contact a
vendor." Then, it also responds with this message: "An
error has occurred in Internet Explorer. Internet
Explorer will now close. If this problem persists, please
restart your computer." I can access nothing except for
the internet and some documents I posted on the desktop.
What should I do? I don't want to delete the entire
program and reload it. Is there any other alternative?

[ppoatt]

I am going on a MVP's statement. And I agree. That Windows
Explorer and Internet Explorer are closely locked together.
Try Internet Explorer Repair Tool.Start/Run type
Msinfo32.exe
go to Tools/IE Repair Tool.
>-----Original Message-----
>I was typing up a report recently when my computer shut
>down. When I turned my computer back on, I tried to
>recover the document. The computer called the
>file "corrupted" and recovered some of it. However, now
>any folder I try to open responds with this
>message : "Microsoft Internet Explorer has performed an
>illegal operation and will be shut down. Please contact
a
>vendor." Then, it also responds with this message: "An
>error has occurred in Internet Explorer. Internet
>Explorer will now close. If this problem persists,
please
>restart your computer." I can access nothing except for
>the internet and some documents I posted on the desktop.
>What should I do? I don't want to delete the entire
>program and reload it. Is there any other alternative?
>.
>

[JL]

>-----Original Message-----
>I am going on a MVP's statement. And I agree. That
Windows
>Explorer and Internet Explorer are closely locked
together.
>Try Internet Explorer Repair Tool.Start/Run
type
> Msinfo32.exe
> go to Tools/IE Repair Tool.
>>-----Original Message-----
>>I was typing up a report recently when my computer shut
>>down. When I turned my computer back on, I tried to
>>recover the document. The computer called the
>>file "corrupted" and recovered some of it. However, now
>>any folder I try to open responds with this
>>message : "Microsoft Internet Explorer has performed an
>>illegal operation and will be shut down. Please contact
>a
>>vendor." Then, it also responds with this message: "An
>>error has occurred in Internet Explorer. Internet
>>Explorer will now close. If this problem persists,
>please
>>restart your computer." I can access nothing except for
>>the internet and some documents I posted on the
desktop.
>>What should I do? I don't want to delete the entire
>>program and reload it. Is there any other alternative?
>>.
>>
>.
I'm sorry to say that the repair didn't work. My computer
froze halfway. Now I'm not sure what to do. Should I
just bring it in to a computer repair shop?

Last time on my machine that IE repair frose halfway was
because IE was corupt. Uninstal IE to it's previos version
and then reinstall IE6. You will end up needing the tons
of updates and security patches again.
Have you tried running AdAware? Deleteing anything it
finds and reboot and run it again until the search comes
out clean.
If you know of a good repair shop and would feel more
comfortable to have them fix it? Then by all means do so.
Alot of malware out there causes Windows not to function
in a manner as what you describe.
Always keep your AV program updated. But do not depend on
it's auto update.
Do it manually a couple times a week.
If you have to reinstall your system. I would suggest with
a fresh install to download and run HijackThis. That
way...what it finds is what is mostly needed to boot
windows. You can then put the first findings into
the "Ignore" list. And after that when you run HijackThis
if it shows anything? It will probly be something you
don't need or want on your system. UNLESS you downloaded a
program that put an entree in the Startup menu. That you
may want to keep. And you would just have to add that to
the ignore list.
Once you get the innitial start up list,safely,in
HyjackThis' ignore list. The program is less likely to
kill your system. As opposed to running it for the first
time after a few months of internet travel and downloads.
>-----Original Message-----
>
>>-----Original Message-----
>>I am going on a MVP's statement. And I agree. That
>Windows
>>Explorer and Internet Explorer are closely locked
>together.
>>Try Internet Explorer Repair Tool.Start/Run
>type
>> Msinfo32.exe
>> go to Tools/IE Repair Tool.
>>>-----Original Message-----
>>>I was typing up a report recently when my computer shut
>>>down. When I turned my computer back on, I tried to
>>>recover the document. The computer called the
>>>file "corrupted" and recovered some of it. However,
now
>>>any folder I try to open responds with this
>>>message : "Microsoft Internet Explorer has performed an
>>>illegal operation and will be shut down. Please
contact
>>a
>>>vendor." Then, it also responds with this message: "An
>>>error has occurred in Internet Explorer. Internet
>>>Explorer will now close. If this problem persists,
>>please
>>>restart your computer." I can access nothing except
for
>>>the internet and some documents I posted on the
>desktop.
>>>What should I do? I don't want to delete the entire
>>>program and reload it. Is there any other alternative?
>>>.
>>>
>>.
>I'm sorry to say that the repair didn't work. My
computer
>froze halfway. Now I'm not sure what to do. Should I
>just bring it in to a computer repair shop?
>.
>

[George]

If the repair didn't work, I would try an overinstall of IE.

George


"JL" > wrote in message
...
> >.
> I'm sorry to say that the repair didn't work. My computer
> froze halfway. Now I'm not sure what to do. Should I
> just bring it in to a computer repair shop?

[H Leboeuf]

I suspect that you have been hit by this parasite.

Quote
A large number of posts lately are reporting that several functions of
Windows
Explorer (Explorer.exe) are failing, all with the same error message:
"EXPLORER caused an invalid page fault in module <unknown>
This includes trying to open "My Computer", Control Panel, Windows Explorer,
and
other functions.

So far, we have had luck with running Hijack This, marking this entry and
clicking
the "Fix Checked" button:
O2 - BHO: Core Library - {F281FFC7-6C63-4bf9-83F2-AB7A6157B109} -
C:\WINDOWS\SYSTEM\KDP2928.DLL
Then find and delete the file KDP2928.DLL

Alternately, you may instead find this entry:
O2 - BHO: Core Library - {D4D505DF-D582-400c-91B6-84921012AFE3} -
C:\WINDOWS\SYSTEM\PDF1C3B.DLL
Again, use Hijack This to fix the entry, reboot, and delete the file
PDF1C3B.DLL

Note that other CLSIDs and file names may turn up for the BHO "Core
Library", and in
that case those should be fixed and the associated file deleted.

The manual removal instructions at:
http://www.pestpatrol.com/PestInfo/s/safeguardprotect.asp
cover all or most of the variations, and should work for any of the versions
of that
particular malware.

Hijack This must be used with caution, as it finds both the good and the
bad. Do
not use it to remove anything other than this particular entry, without
first asking
for guidance in one of the spyware forums listed below.

Here is my standard post regarding Hijack This:

Download, unzip (if it is in a .zip file), and run Hijack This from one of
these
locations:
http://computercops.biz/downloads-cat-14.html
http://www.majorgeeks.com/downloads31.html
http://www.spywareinfo.com/downloads/tools/HijackThis.exe
Unzip or locate it to a folder other than your Desktop or the Temp folder,
double-click HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Press that, save the log somewhere you can find it (Desktop, My Documents,
or
similar).
Most of what it lists will be harmless or even required, so do NOT fix
anything yet.

Copy the log files and paste them into a new post at one of these forums:
http://forum.aumha.org/
Specifically -
http://forum.aumha.org/viewforum.php?f=30&sid=8ffbc7fdbcb01f7e49a03f108b7f3a1c
or
http://forums.net-integration.net/
http://computercops.biz/forums.html
http://forums.spywareinfo.com/index.php?showforum=30
http://tomcoyote.org/forums/
http://www.lavasoftsupport.com
http://boards.cexx.org/

The folks there will tell you what to remove.

A tutorial for using Hijack This is located here:
http://tomcoyote.com/hjt/
and an in-depth tutorial is here:
http://aumha.org/a/hjttutor.htm

Glen Ventura, MS MVP W95/98 Systems

Unquote.
--

Henri Leboeuf
Web page: http://www.colba.net/~hlebo49/index.htm
===
"JL" > wrote in message
...
>
> >-----Original Message-----
> >I am going on a MVP's statement. And I agree. That
> Windows
> >Explorer and Internet Explorer are closely locked
> together.
> >Try Internet Explorer Repair Tool.Start/Run
> type
> > Msinfo32.exe
> > go to Tools/IE Repair Tool.
> >>-----Original Message-----
> >>I was typing up a report recently when my computer shut
> >>down. When I turned my computer back on, I tried to
> >>recover the document. The computer called the
> >>file "corrupted" and recovered some of it. However, now
> >>any folder I try to open responds with this
> >>message : "Microsoft Internet Explorer has performed an
> >>illegal operation and will be shut down. Please contact
> >a
> >>vendor." Then, it also responds with this message: "An
> >>error has occurred in Internet Explorer. Internet
> >>Explorer will now close. If this problem persists,
> >please
> >>restart your computer." I can access nothing except for
> >>the internet and some documents I posted on the
> desktop.
> >>What should I do? I don't want to delete the entire
> >>program and reload it. Is there any other alternative?
> >>.
> >>
> >.
> I'm sorry to say that the repair didn't work. My computer
> froze halfway. Now I'm not sure what to do. Should I
> just bring it in to a computer repair shop?

[ppoatt]

This may not be an answer.
But yesterday after virus difinition update. My AV program
found a trojan that it did not see before the update.
Darn it...I have the program set to purge it's logs at
midnight. I think it was something like "msrvt.32dll"
trojan.
Good reason to update AV on a regular basis. Like daily.
>-----Original Message-----
>I suspect that you have been hit by this parasite.
>
>Quote
>A large number of posts lately are reporting that several
functions of
>Windows
>Explorer (Explorer.exe) are failing, all with the same
error message:
>"EXPLORER caused an invalid page fault in module <unknown>
>This includes trying to open "My Computer", Control
Panel, Windows Explorer,
>and
>other functions.
>
>So far, we have had luck with running Hijack This,
marking this entry and
>clicking
>the "Fix Checked" button:
>O2 - BHO: Core Library - {F281FFC7-6C63-4bf9-83F2-
AB7A6157B109} -
>C:\WINDOWS\SYSTEM\KDP2928.DLL
>Then find and delete the file KDP2928.DLL
>
>Alternately, you may instead find this entry:
>O2 - BHO: Core Library - {D4D505DF-D582-400c-91B6-
84921012AFE3} -
>C:\WINDOWS\SYSTEM\PDF1C3B.DLL
>Again, use Hijack This to fix the entry, reboot, and
delete the file
>PDF1C3B.DLL
>
>Note that other CLSIDs and file names may turn up for the
BHO "Core
>Library", and in
>that case those should be fixed and the associated file
deleted.
>
>The manual removal instructions at:
>http://www.pestpatrol.com/PestInfo/s/safeguardprotect.asp
>cover all or most of the variations, and should work for
any of the versions
>of that
>particular malware.
>
>Hijack This must be used with caution, as it finds both
the good and the
>bad. Do
>not use it to remove anything other than this particular
entry, without
>first asking
>for guidance in one of the spyware forums listed below.
>
>Here is my standard post regarding Hijack This:
>
>Download, unzip (if it is in a .zip file), and run Hijack
This from one of
>these
>locations:
>http://computercops.biz/downloads-cat-14.html
>http://www.majorgeeks.com/downloads31.html
>http://www.spywareinfo.com/downloads/tools/HijackThis.exe
>Unzip or locate it to a folder other than your Desktop or
the Temp folder,
>double-click HijackThis.exe, and hit "Scan".
>
>When the scan is finished, the "Scan" button will change
into a "Save Log"
>button.
>Press that, save the log somewhere you can find it
(Desktop, My Documents,
>or
>similar).
>Most of what it lists will be harmless or even required,
so do NOT fix
>anything yet.
>
>Copy the log files and paste them into a new post at one
of these forums:
>http://forum.aumha.org/
>Specifically -
>http://forum.aumha.org/viewforum.php?
f=30&sid=8ffbc7fdbcb01f7e49a03f108b7f3a1c
>or
>http://forums.net-integration.net/
>http://computercops.biz/forums.html
>http://forums.spywareinfo.com/index.php?showforum=30
>http://tomcoyote.org/forums/
>http://www.lavasoftsupport.com
>http://boards.cexx.org/
>
>The folks there will tell you what to remove.
>
>A tutorial for using Hijack This is located here:
>http://tomcoyote.com/hjt/
>and an in-depth tutorial is here:
>http://aumha.org/a/hjttutor.htm
>
>Glen Ventura, MS MVP W95/98 Systems
>
>Unquote.
>--
>
>Henri Leboeuf
>Web page: http://www.colba.net/~hlebo49/index.htm
>===
>"JL" > wrote in message
...
>>
>> >-----Original Message-----
>> >I am going on a MVP's statement. And I agree. That
>> Windows
>> >Explorer and Internet Explorer are closely locked
>> together.
>> >Try Internet Explorer Repair Tool.Start/Run
>> type
>> > Msinfo32.exe
>> > go to Tools/IE Repair Tool.
>> >>-----Original Message-----
>> >>I was typing up a report recently when my computer
shut
>> >>down. When I turned my computer back on, I tried to
>> >>recover the document. The computer called the
>> >>file "corrupted" and recovered some of it. However,
now
>> >>any folder I try to open responds with this
>> >>message : "Microsoft Internet Explorer has performed
an
>> >>illegal operation and will be shut down. Please
contact
>> >a
>> >>vendor." Then, it also responds with this
message: "An
>> >>error has occurred in Internet Explorer. Internet
>> >>Explorer will now close. If this problem persists,
>> >please
>> >>restart your computer." I can access nothing except
for
>> >>the internet and some documents I posted on the
>> desktop.
>> >>What should I do? I don't want to delete the entire
>> >>program and reload it. Is there any other
alternative?
>> >>.
>> >>
>> >.
>> I'm sorry to say that the repair didn't work. My
computer
>> froze halfway. Now I'm not sure what to do. Should I
>> just bring it in to a computer repair shop?
>
>.
>

[PCR]

Over-install IE. Try first without, but I believe it will request an
internet connection. Perhaps it is best to let it connect, actually. If
you don't care to get this fancy, just skip to step (c).

(a) Turn off interfering programs. Use http://www.pcmag.com/ 's
"StartupCop" or "EndItAll2". Or "START, Run, MSConfig, Startup tab".
Note what is unchecked, if anything. Then, go to the General tab &
disable the entire Startup Group, by clicking "Selective.." & unchecking
"Load Startup...". Reboot.

(b) Perhaps, if you haven't got EndItAll2, then "Ctrl-Alt-Del" & end
task all but Explorer & Systray. If this goes badly, start again from
top, & skip it next time.

(c) "START, Find, F/F, IE6Setup.exe". Click it in the Find window.

NOTE: If you are IE5, then it's "IE5Setup.exe". If there are more
than one (I have two each), click the one in "C:\WINDOWS\Windows
Update Setup Files" or "C:\Windows Update Setup Files", as applicable.

(d) Re-enable the Startup Group. That will automatically check all
items. Go to the Startup tab & uncheck any noted in step (a). Reboot.

(e) Perhaps go to Windows Update, to see whether it now offers
criticals.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"JL" > wrote in message
...
|
| >-----Original Message-----
| >I am going on a MVP's statement. And I agree. That
| Windows
| >Explorer and Internet Explorer are closely locked
| together.
| >Try Internet Explorer Repair Tool.Start/Run
| type
| > Msinfo32.exe
| > go to Tools/IE Repair Tool.
| >>-----Original Message-----
| >>I was typing up a report recently when my computer shut
| >>down. When I turned my computer back on, I tried to
| >>recover the document. The computer called the
| >>file "corrupted" and recovered some of it. However, now
| >>any folder I try to open responds with this
| >>message : "Microsoft Internet Explorer has performed an
| >>illegal operation and will be shut down. Please contact
| >a
| >>vendor." Then, it also responds with this message: "An
| >>error has occurred in Internet Explorer. Internet
| >>Explorer will now close. If this problem persists,
| >please
| >>restart your computer." I can access nothing except for
| >>the internet and some documents I posted on the
| desktop.
| >>What should I do? I don't want to delete the entire
| >>program and reload it. Is there any other alternative?
| >>.
| >>
| >.
| I'm sorry to say that the repair didn't work. My computer
| froze halfway. Now I'm not sure what to do. Should I
| just bring it in to a computer repair shop?